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danthedriver

Silent customers

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How do you handle those silent customers who can be a bit scary sometimes? I never start a conversation if I am not being asked for it, not saying is boring but I am wondering is it just me or they are not in the mood for talk?

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Most passengers I collect, don't talk. They're usually on their phone, or on their laptop, or talking to their companion, if they've got one. They may just want a silent ride, may not like chit chat, etc. 

 

I prefer it that way anyway, better to concentrate on your driving instead. 

 

Also if the conversation turns religious and/or political, you'll have to try and remain neutral, whatever your views are, otherwise it won't be professional. 

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