Uber is testing 24/7 hotline support for its most frequent riders - The Verge

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The Verge

Uber is testing 24/7 hotline support for its most frequent riders The Verge Uber is conducting a pair of experiments to see whether its most premium riders would use 24/7 support features. The pilots were first reported by TechCrunch, and involve both a hotline and an in-app feature staffed by “specially trained experts” who ...

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