Sometimes riders might give their trip a low rating for reasons beyond your control – such as an issue with the app.
Previously, these ratings would have counted towards your overall rating, even if they weren’t a reflection of your service. Now, these ratings won’t count towards your score. Uber will still get the feedback to help us improve but it won’t impact your overall rating.
GUESS WHAT, the rating from different minorities background will still be low!!!
I am curious about this change if we can feel it?