lucian Posted August 4, 2016 Report Share Posted August 4, 2016 How often do you guys receive the fare adjustment message ? Every time i receive it i send back the reason and they always adjust back the fare because some customers made a mistake or they dont know shit about road closure. YOu should always tell them before starting the trip, look mate which way do you prefer? this or that so you can eliminate these problems... Quote Link to comment Share on other sites More sharing options...
LUED Posted August 6, 2016 Report Share Posted August 6, 2016 Ask the passenger if they have a preferred route. If you think the route is not the most efficient, but they insist that you drive them that way, e-mail Uber immediately after the trip ends, saying that was the route the customer chose, to prevent the customer later claiming that you took an inefficient route. godaddy 1 Quote Link to comment Share on other sites More sharing options...
godaddy Posted August 6, 2016 Report Share Posted August 6, 2016 and always tell them about road closures, that is traffic this way is better, sometimes it can be longer in miles but shorter in time, which one they prefer Quote Link to comment Share on other sites More sharing options...