Oledriver Posted August 17, 2017 Report Share Posted August 17, 2017 Sometimes riders might give their trip a low rating for reasons beyond your control – such as an issue with the app. Previously, these ratings would have counted towards your overall rating, even if they weren’t a reflection of your service. Now, these ratings won’t count towards your score. Uber will still get the feedback to help us improve but it won’t impact your overall rating. GUESS WHAT, the rating from different minorities background will still be low!!! I am curious about this change if we can feel it? imperator, Zaven and fullpower 1 1 1 Quote Link to comment Share on other sites More sharing options...
imperator Posted August 19, 2017 Report Share Posted August 19, 2017 On 17/08/2017 at 10:56 AM, Oledriver said: Sometimes riders might give their trip a low rating for reasons beyond your control – such as an issue with the app. Previously, these ratings would have counted towards your overall rating, even if they weren’t a reflection of your service. Now, these ratings won’t count towards your score. Uber will still get the feedback to help us improve but it won’t impact your overall rating. GUESS WHAT, the rating from different minorities background will still be low!!! I am curious about this change if we can feel it? most of the customer don't select a reason so they cant track it! Quote Link to comment Share on other sites More sharing options...
Zaven Posted November 3, 2017 Report Share Posted November 3, 2017 On 17/08/2017 at 10:56 AM, Oledriver said: Sometimes riders might give their trip a low rating for reasons beyond your control – such as an issue with the app. Previously, these ratings would have counted towards your overall rating, even if they weren’t a reflection of your service. Now, these ratings won’t count towards your score. Uber will still get the feedback to help us improve but it won’t impact your overall rating. GUESS WHAT, the rating from different minorities background will still be low!!! I am curious about this change if we can feel it? Ratings are better honestly, in the last period Quote Link to comment Share on other sites More sharing options...
dukeofuber Posted November 8, 2017 Report Share Posted November 8, 2017 TOO LATE!!! damage is done Quote Link to comment Share on other sites More sharing options...